The Definitive Koala Mattress Review – What You Need To Know (2019 Update) 

Last Updated: January 6, 2019

By  Mattress In A Box Reviews

With so many mattress choices, is the Koala mattress best for you?

Our Koala mattress review will help with your choice.

Koala Mattress Feature Image

Here is a complete breakdown of our review, read through or click to the section that most interests you:

  1. The Koala Mattress
  2. Mattress Care
  3. Koala Mattress Myer
  4. 120 Night Trial, Easy Returns & Free Delivery
  5. 10 Year Warranty
  6. Environmentally Friendly
  7. Koala Looks After Koalas
  8. Payment Options

1. The Koala Mattress

Made in Brisbane, Australia, the Koala mattress is one which has a mediumish firmness.

One of the key features of their product is it’s open-cell foam known as Kloudcell.

The mattress comprises of 2 layers, the top layer being Kloudcell which:

  • Is a 6cm layer of cloudy softness
  • Promotes airflow throughout the mattress
  • Allows heat to easily leave the mattress keeping you cool
  • Provides a comfortable sleep enhanced through its zero disturbance technology. So when your partner wiggles, you don’t jiggle

Koala Mattress

The second layer is the mattresses Ecofoam layer, this layer:

  • Is a 16cm ultra-resilient foam
  • Provides a supportive sleep
  • Ensures the longevity of the mattress

If you’re interested in the memory foam mattress range and would like to compare the top brands, this article may interest you.

The Koala mattress price is as follows:

  • Single: $650
  • King Single: $750
  • Double: $850
  • Queen: $950
  • King: $1,100

Koala’s current promotion of $100 off has been applied to these prices.

Reasonably priced, if you’re some who likes their mattress not to firm or not too soft, this could be the mattress in a box of choice for you.

How do other brands compete?

If you’d like to compare the top mattress in a box brands, you need to check this out.

You can also view some of our direct brand comparisons:

2. Mattress Care

You’re in luck:

The Koala mattress is not high maintenance.

The mattress cover can be removed by simply zipping it off.

Once removed, you can:

  • Hand wash with cold water
  • Dry or spot clean it
  • Air dry once done

Koala Mattress Care

The foam core can also be gently spot cleaned with water and mild soap.

Once complete, it’s best to let it air dry away from direct sunlight.

A big NO NO:

Do not place the foam in a dryer or washing machine.

Just don’t do it man 😛

3. Koala Mattress Myer

Even though trying a mattress in store, awake, for a few moments isn’t the best indication of how it’ll actually feel like to sleep on it…

Koala knows some customers still like to give it a go before buying it.

They’ve partnered with Myer so you can do just that.

Koala Mattress Myer

You can try the Koala mattress in:

  • Brisbane
  • Melbourne
  • Sydney

There is also a Perth location coming soon.

You can locate a participating Myer store today to try the Koala mattress for yourself.

You can also purchase your mattress through Myer.

4. 120 Night Trial, Easy Returns & Free Delivery

Every Koala mattress comes with a 120 night trial.

Just make sure to keep the mattress in great condition and if you aren’t satisfied with the mattress, you can easily return it.

If you live in any metropolitan area, Koala mattress returns are free of charge, otherwise there may be a small return fee incurred.

Koala recommends trying your mattress for a minimum of 14 days before making up your mind.

Koala 120 Night Trial, Easy Returns & Free Delivery

If you decide to purchase a Koala mattress, you will benefit from Australia wide free delivery.

If you live in any of the following metropolitan areas:

  • Adelaide
  • Brisbane
  • Melbourne
  • Perth
  • Sydney

And order before 2 p.m. on a weekday…

You can expect your mattress to be delivered on the same day.


You can also schedule for weekday evening and Saturday morning deliveries.

If you live outside these areas, you can expect to receive your mattress between 1 – 5 business days.

For customers who live in Melbourne or Sydney, there’s a sweet bonus for you:

Koala have partnered with Soft Landing.

A company dedicated to recycling mattresses.

So if you’d like them to remove your old mattress, Koala will send you their details to arrange it accordingly.

And if you’re a Sydneysider, it gets even sweeter:

It’s free of charge!

For you Melburnians, there’s a small fee.

5. 10 Year Warranty

 A 10 year warranty is pretty solid.

Koala 10 Year Warranty

Things you need to know about their warranty:

  • It’s only available to the original purchaser and it’s not transferable
  • Your warranty will be void if you rest your mattress on a bed base which is structurally uncapable of supporting it
  • You’re covered for any manufacturing defects or flaws with the mattress
  • You’re not covered if you’ve damaged the mattress due to negligence

You can also read their complete terms for more information.

Warranty claims can be completed via their website if required.

6. Environmentally Friendly

The Koala mattress is a green product.

With almost zero emissions and made without ozone-depleting substances, their production is environmentally responsible and their mattress has less of an impact on human health.

Koala Environmentally Friendly

Like mattress company Sleeping Duck, their foams are GECA (Good Environment Choice Australia) certified.

Meaning they really have gone above and beyond to ensure their product meets such rigorous standards.

For a complete comparison, you can check out our Sleeping Duck vs Koala article.

7. Koala Looks After Koalas

Koala is pretty cool and so are Koalas.

So they’ve partnered with WWF Australia.

Koala Looks After Koalas

With a potential Koala extinction just around the corner…

Koala donates a little casheeto to WWF Australia every time they sell a mattress.

That’s they way!

8. Payment Options 

Coolio you’ve made it to the end.

All that’s left are the payment options.

Unfortunately Koala doesn’t accept eucalyptus leaves as payment.

However, they do provide standard payment options:

  • Mastercard
  • PayPal
  • Visa

Koala Payment Options

They also provide flexible, monthly, interest free options:

If you’re tired of sleeping in the tree house but don’t have the bank to buy your mattress today. One of these options might be the one for you.

That’s A Wrap Folks

How was our Koala mattress review?

If there’s something missing, let us know so we can add it in!

Share your thoughts and opinions and let us know your experiences below.

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