Ergoflex Mattress Review [The Ultimate 2023 Update]

Updated On: 25 April 2022

By: Mattress In A Box Reviews

So you’re looking to purchase an Ergoflex mattress but you’re not quite sure if you should yet?

Well our Ergoflex mattress review has you completely covered.

Ergoflex 5G Memory Foam Mattress

Ergoflex Mattress Review

Best Mattress For Back Pain

$699 - $1,259

Date Established



Rutherford, NSW


  • Tried and tested warranty
  • Back pain relief
  • Durable and supportive


  • Short trial period
  • More expensive than market average


Starting as Ergoflex UK in 2006 and expanding to Ergoflex Australia in 2010, Ergoflex has been selling their best mattress in a box longer than any other company within Australia.

In fact:

They are the only company to have been operating for longer than their warranty and this is one of the many reason's they've been listed as the best mattress in Australia.

More on that below.

Ergoflex’s Flagship Product

Since launching, Ergoflex has expanded their product offering to bed bases, pillows, protectors and linen bedding.


Their flagship product has always been the Ergoflex 5g memory foam mattress.

With all that said:

Let’s jump right into the Ergoflex mattress review!

Want to Compare Ergoflex?

We don’t like to flex 🙊 but here’s a break down of our awesome Ergoflex mattress Australia review:

Ergoflex Mattress Price

Rated as one of the best memory foam mattresses for 2023, the Ergoflex mattress price and size list is as follows:

  • Ergoflex Single Mattress: $699
  • Ergoflex Long Single Mattress: $734
  • Ergoflex King Single Mattress: $762
  • Ergoflex Double Mattress: $979
  • Ergoflex Queen Mattress: $1,119
  • Ergoflex King Mattress: $1,259


The current Ergoflex memory foam mattress promotion has been applied to these prices.

Ergoflex Discount Code

Looking for the Ergoflex offer code?

Well look no further.

Shop Ergoflex today to receive 30%.

The Ergoflex mattress discount code is provided during the checkout process.

Ergoflex Mattress Sale

Beyond the current promotion mentioned, there are a few Ergoflex deals and yearly sales to keep a lookout for:

  • Black Friday
  • Cyber Monday
  • Christmas

Ergoflex Mattress Features And Benefits

Within this section of the Ergoflex review, we’ll take a deeper look into core features of the Ergoflex mattress.

Ergoflex Mattress Layers

From the top down, the mattress comprises of 5 layers:

Ergoflex Mattress Layers

1. TENCEL Outer Cover

Breathable, natural machine washable cover that is antibacterial.

2. Protective Inner Cover

Mico-fine internal cover which surrounds and protects the entire mattress.

3. 9cm Visco-Elastic Memory Foam (Zero Motion Transfer Layer)

A 9cm top layer of true visco-elastic high-density 5g memory foam that provides great support, a comfortable sleep and zero partner disturbance.

Ergoflex’s 5g memory foam layer contours to the shape of your body providing pressure-relieving support.

4. 5cm Cool-Sleep Airflow Layer

The systems temperature-sensitive properties found within this layer supports air-flow and temperature control, regulating your body temperature and keeping you cool as you sleep.

As the Cool-Sleep as at the core of the mattress, it truly prevents warmth from building up. 

Cool-Sleep Airflow Layer

5. 9cm High-Resilience Foam Base

A supportive impact resistant durable layer of high resilience foam. This solid foundational base layer supports the layers above and ensures the longevity of the mattress.

Ergoflex Mattress For Back Pain

Their mattress has been recommended by Australia’s back doctor, Dr Mark Craig and is used by many elite athletes.

Dr Mark Craig states that one can manage back pain by using the pressure relieving Ergoflex memory foam mattress.

Providing orthopaedic pressure-relief:

It is the ideal mattress for those who suffer from neck, back or shoulder pain.


If you suffer from fibromyalgia, circulation problems or joint complaints, this could also be the mattress for you

Ergoflex Mattress Materials

The Ergoflex anti-allergenic mattress is not only friendly to a wide range of sleepers but also to those who suffer from asthma or allergies.

Did you know:

It’s hypo-allergenic and anti-microbial features make it resistant to dust mites and helps those who suffer from allergies.

These properties also make it resilient to the growth of harmful things such as bacteria, fungi, moulds and mildew.

The HD visco-elastic foams used within the Ergoflex mattress are also used within the mattresses of many hospitals across Europe.

Ergoflex Mattress Firmness

How firm is the Ergoflex mattress?

With a unique design, offering a fair level of support:

We’ve given the Ergoflex mattress a firmness rating of 7.5 out of 10.

Recommended by Australia’s back doctor, it provides clinical correct support for all sleep types.

Ergoflex Mattress Dimensions And Weight

Across its entire size, the mattresses dimensions and weight are as follows:





92cm X 187cm X 23cm

24 kg

Long Single

92cm X 203cm X 23cm

25 kg

King Single

106cm X 203cm X 23cm

28 kg


137cm X 187cm X 23cm

37 kg


152cm X 203cm X 23cm

39 kg


183cm X 203cm X 23cm

41 kg

Ergoflex Mattress Weight Limit

The Ergoflex mattress is suitable for persons who weigh up to 114 kg or a combined weight of 190 kg.

If you have questions about exceeding the weight limit, content the Ergoflex team for direct support.

Mattress Care Instructions

To ensure you care for your Ergoflex mattress during the 30 night trial and beyond…

Here are some common care instructions:

How to clean the Ergoflex mattress cover

The outer TENCEL cover is removable and machine washable.

It is advised to wash it at 30 degrees.

Should the Ergoflex mattress be rotated?

Every 3-6 months it is advised to flex your muscles and rotate your mattress 😉

How else can you care for your mattress?

If you tend to spill things or your children wet the bed.

Or you children spill things whilst wetting the bed 🙊

You can buy their waterproof Tundra mattress protector.

Ergoflex mattress which way up?

Quite a common question, when you unbox the mattress, you’ll notice the Ergoflex logo tag on the way it should be facing.

Can you use an electric blanket with Ergoflex?

As the memory foam heat is reactive, using an electric blanket on the Ergoflex or any other memory foam mattress is not recommended.

Human And Environmentally Friendly

When it comes to the environment and their customer’s health…

Ergoflex takes care.

Their high quality mattress in a box has attained two certificates:

1. CertiPUR-US

Having this certificate means that the foams within the mattress are produced without things that are harmful including mercury, lead or ozone depleters.

2. OEKO-Tex 100 Certified

Now this means that:

The fabric of their product has been tested and is free from harmful levels of over 100 substances that are known to cause harm to human health.

Making it ideal for people who suffer from asthma or allergies.

But wait, there’s more:

The Ergoflex mattress has also been manufactured to BS 5852 and BS 7177 UK Safety Standards.

Ergoflex Mattress Unboxing

How to open the Ergoflex mattress?

Upon receiving the mattress, follow these simple steps to unbox it:

  1. Cut open one side of the box and remove the mattress
  2. Move the mattress to its position
  3. Cut the plastic seal of the mattress
  4. Unroll the mattress into the correct place
  5. Completely remove the plastic cover
  6. Allow the mattress to inflate and take shape

How long does it take for a Ergoflex mattress to inflate (fully expand)

In less than 60 seconds after the removal of the plastic cover.

You’ll be able to sleep on the mattress immediately.

Ergoflex mattress unboxing chemical smell

When you first remove the mattress from the box, you may notice a chemical smell and this is completely normal across any memory foam mattress packed in a box.

It’s recommended to open the windows and allow the mattress to air out for a few hours.

How long can the Ergoflex mattress stay in the box?

If you’re not planning to unbox the mattress straight away, we do advise to remove it from the box within 7 days.

If you want to keep the mattress in the box for longer than this, it’d be best to purchase it at a later date.

Things To Consider Before Buying A Ergoflex Mattress

Taking a deeper look into the Ergoflex memory foam mattress review, we’ll look at key things you need to be aware of before finalising your decision.

Ergoflex Showroom

Does Ergoflex have a showroom?

Yes they sure do, but depending on where you’re based, it may take a while to get to.

For you brave adventurers reading this:

Their showroom is located in the Hunter Valley, NSW.

Ergoflex 30 Night Trial

If you’d like to test the mattress, Ergoflex does provide a 30 night risk free trial.

The trial period commences from the day your mattress is delivered.

The company does request that you trial the mattress for the entire 30 days.

Important note:

You don’t need to return the mattress within 30 days, but you need to initiate the returns process during the trial period.

Good news:

If you get to the end of the 30 days and you’re still not sure whether you want your mattress or not, you have the option to extend the trial by simply contacting the Ergoflex team.

Ergoflex Return

Ergoflex mattress return policy

Make sure you keep the mattress in tip top condition alongside your proof of purchase and if you aren’t happy with it after 30 days:

You get to return it free of charge.

However, there may be a return fee depending on where you live.

Returns from the following metropolitan locations are free:

  • Adelaide
  • Brisbane
  • Canberra
  • Central Coast
  • Gold Coast
  • Hobart
  • Melbourne
  • Newcastle
  • Perth
  • Sydney

If you live outside of these areas, it’ll be best to contact the Ergoflex team to sort it all out.

Things to keep in mind:

  • There is a one mattress per household return limit
  • The 30 day trial is not available for the majority of regional locations across Australia. If you do live somewhere regional, it’ll be best to contact Ergoflex and double check if you’re covered
  • The trial is not available for businesses or commercial entities
Ergoflex Mattress

Ergoflex Warranty

Let’s fast forward, you’ve purchased your Ergoflex mattress and you’ve had it for a few years...

Where do you stand if something were to happen to your mattress?

You’ll be happy to know that you’ll be covered by Ergoflex’s 10 year manufacturer’s warranty.

And unlike any company within the industry:

Ergoflex’s warranty has been tried and tested.


They’ve been in business longer than their offered warranty period.

Ergoflex covers any manufacturer defects by either repairing or replacing your mattress.

If you think there is an issue with your mattress but you’re not quite sure if it’s a manufacturer defect or just natural wear and tear, it’d be best to contact the Ergoflex team.

The mattress will not be covered if:

  • There is any damage due to an accident or negligence
  • You are not the original purchaser of the mattress
  • The tag has been removed from the mattress

Keep in mind:

If you do get your product repaired or replaced, your warranty will not be renewed or extended.

To ensure you qualify for the 10 year warranty:

Simply register your Ergoflex guarantee within 30 days of receipt.

Ergoflex Mattress Delivery

When it comes to delivery, Ergoflex customers benefit from:

  • Next day delivery
  • Custom delivery date and time selection (premium service)
  • Weekday after-hours and Saturday morning deliveries 8 a.m. - 12 p.m. (premium service)

When placing your order online, you can select the date in which you’d like the mattress to be delivered.

However, you won’t receive a delivery time.

If you’d like to receive a time, after hours or weekend delivery, you’ll need to pay an additional fee (only available for metropolitan customers).

The premium delivery fee can cost up to $99.95, but this does vary.

You can use Ergoflex’s postcode checker for further delivery detail.

Where Are Ergoflex Mattresses Made?

The Ergoflex mattress is made in state of the art facilities in China and Europe.


So if you decide to return your mattress, where does it end up?

The people at Ergoflex make sure your mattress ends up in 1 of 3 locations:

  • Their charity of choice RizeUp, to help victims of family and domestic violence
  • Women refuges in either the Hunter Valley or Newcastle

You’ll be happy to know:

They’ve been donating mattresses this way since 2010.

You can visit RizeUp if you’d like to learn more about what they do.

Where To Buy Ergoflex Mattress

If you’d like to purchase the Ergoflex mattress you can do so by visiting their online store.

Ergoflex is currently running a sale.

So be sure to claim your discount soon before the sale ends.

Payment Options

To buy the Ergoflex mattress online, the company offers traditional online payment methods including:

  • American Express
  • Mastercard
  • Visa

They have also partnered with Zip Money to offer customers flexible interest free monthly payment plans.

This allows you to buy your mattress when you would like to and pay it off gradually.

Ergoflex Contact

We’ve mentioned contacting the Ergoflex team a few times in this post.

If you have any questions beyond our Ergoflex mattress review and need to reach out to the team, you can do so here or by calling them via the details on their website.

Ergoflex Mattress Reviews

Ergoflex has been operating in the industry longer than any other brand.

And over the years they have received thousands of mattress reviews.

Whether it’s an Ergoflex long term review, good or bad, we’ve gone through and summarised them.

Ergoflex Mattress Negative Reviews

Whilst the company has received many positive reviews, there have been Ergoflex mattress complaints from customers.

  • Ergoflex mattress too hot: Whilst not a common complaint, there have been a few customers mentioning they get a little too warm whilst sleeping on the mattress
  • Short trial period: The majority of companies within the industry offer a trial period of 100 days. In comparison, Ergoflex offers a 30 day trial period. However, they are happy to extend the warranty if required
  • More expensive than market average: Although the product is great value for money, if you’re on a budget, it’s slightly more expensive compared to others on the market

Ergoflex Mattress Positive Reviews

With thousands of 5 star reviews, there are many customers who highly recommend the mattress.

  • Tried and tested warranty: What sets Ergoflex apart from the rest of the competition? It’s been operating longer than its warranty period. The company is able to provide a level of reassurance to its customers that no other company can
  • Back pain relief: One of the most common positive reviews the Ergoflex mattress receives is the back and body pain relief customers experience after sleep on it
  • Durable and supportive: Standing the test of time, the construction of the mattress ensures its longevity

Ergoflex Mattress Review In Summary

Well that's it folks, the end of our updated Ergoflex mattress review for 2023.

Should you buy the mattress?

If you’re looking for a company who has stood the test of time and continues to do so, Ergoflex is the industry's leading choice.

Catering to all sleeping types:

The mattress is suitable for back pain sufferers, athletes and the everyday work person.

If you’re considering the Ergoflex mattress, the team at Mattress In A Box Reviews strongly recommends it.

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