Ecosa Mattress Review [The Ultimate 2020 Update]

Updated On: 18 October 2020

By: Mattress In A Box Reviews

Ecosa G-7 Gel Memory Foam Mattress

Ecosa Mattress Review

Decent Overall Mattress

$599 - $1,299

Date Established

2015

Location

Clayton, Melbourne

Pros

  • Large mattress range
  • Adjustable firmness
  • Waterproof
  • Back support

Cons

  • Can feel too firm for some
  • Fair customer support
  • More expensive than market average

Overview

If you’re looking to buy a memory foam mattress which is delivered in a box and you're considering the Ecosa mattress, our updated 2020 review covers everything you need to consider.

In fact:

This is the third year we’ve updated our Ecosa mattress review.

Ecosa has come a long way since being founded in 2015. Starting with the Ecosa mattress, the Melbourne based company now offers bed bases, pillows, bamboo bedding and silk quilts.

The company has grown quite quickly over the years and now operates in Hong Kong, New Zealand, USA and Canada.

Looking to transform the way Australian’s slept, the company created the G-7 memory foam mattress, which is quite different to the traditional spring mattress.

So, whether you've just started your mattress search or you're about to make your purchase and just want to be sure, we've covered everything you need to know in our ultimate Ecosa mattress review. 

Let's jump right in!

Ecosa Mattress Price

Offering a large variety of mattress in a box options, Ecosa mattress sizes and prices are:

  • Single: $599
  • Long Single: $649
  • King Single: $699
  • Double: $799
  • Queen: $899
  • King: $999
  • Super King: $1,299

The current $200 off discount has been applied to the above prices.

Compared to the market average, Ecosa is more expensive than other memory foam mattresses.

However, as the company doesn’t have showrooms and the like, they have lower overheads.

These reduced costs allow their mattresses to be more competitive compared to a traditional spring mattress.

Ecosa Mattress Discount Code

Throughout the year, Ecosa have a range of deals enticing shoppers to buy their mattress at a discounted rate.

The most common Ecosa coupon is the save $200 promotion which they have running the majority of the time.

If you are a savvy shopper, you can count on Ecosa having sales during the main yearly sale periods.

Sales to look out for include:

  • Black Friday
  • Cyber Monday
  • Christmas

Ecosa Mattress Features And Benefits

Ecosa Mattress Layers

The Ecosa mattress has a range of layers within it designed to provide a supportive, relaxing and cool sleep.

Ecosa G-7 Cooling Gel Memory Foam Mattress

The core of the mattress comprises of three interchangeable foam layers:

Top Layer

The G-7 Gel Memory Foam Layer: This layer contours to your shape to relieve pressure points, allowing your body to sink comfortably. Combined with gel particles which supports temperature control.

Middle Layer

The Eco-Tex Memory Foam Layer: This layer provides just the right bounce and resilience, creating a cradling feel. Comparable to latex, however more breathable and durable due to its foam structure.

Bottom Layer

High-Density Ergonomic Support Foam: This layer contains grooves for breathability, spine alignment and pressure point support. The mattresses no partner disturbance feature is made possible through this layer.

Ecosa Mattress Finer Details

Ecosa Waterproof

You may have heard about it...

Is the Ecosa mattress waterproof?

You’ll be happy to know the mattress has an inner cover made from German micro-filaments which is waterproof.

Due to the covers composition, the Ecosa mattress protector is also dust mite-free.

Removable Tencel Cover

The mattress comes with a removable cover which is machine washable.

So you can wash your worries away and sleep the night through.

Supported Weight

The mattress can carry a total weight of 300kg, or 150kg per sleeper.

How Heavy And Thick Is The Ecosa Mattress?

The weight and thickness of the mattress differs from size to size:

Size

Measurements

Weight

Single

92cm X 188cm X 25cm

21 kg

Long Single

92cm X 203cm X 25cm

23 kg

King Single

107cm X 203cm X 25cm

26 kg

Double

138cm X 188cm X 25cm

30 kg

Queen

153cm X 203cm X 25cm

35 kg

King

183cm X 203cm X 25cm

42 kg

Super King

203cm X 203cm X 25cm

50 kg

Mattress Care Instructions

Here are a few ways to care for your mattress:

  • Cover is machine washable, wash as required
  • Wash the cover with room temperature water and avoid high heat whilst drying it
  • Designed to be used on almost every surface including the floor or a slatted bed
  • If using the mattress directly on floor, regularly allow air to pass around the area below the mattress to avoid a build up of moisture
  • Rotation or flipping of mattress is not required
  • It is safe to use heating pads or an electric blanket with it

Environmentally Friendly

Ecosa takes care when it comes to the environment and their customer’s health.

Their mattresses have two certificates:

This certification ensures foams within the product are made without a range of harmful things including ozone depleters, mercury or lead.

For a company to attain an OEKO-Tex Standard 100, the fabric of their product must be tested and free from harmful levels of over 100 known substances to cause harm to human health.

Ecosa Mattress For Back Pain

Do you suffer from back pain?

The company’s ergonomic mattress design assists with supporting the back and spine alignment.

As a result:

70% of Ecosa customers noticed a reduction with their back issues after using an Ecosa mattress.

How To Change And Adjust Ecosa Mattress Firmness

Simply unzip the outer cover, then swap the foam layers as desired.

Ecosa’s unique mattress design allows you to customise the firmness of your mattress to suit you.

For medium level of firmness: Put the G-7 gel memory foam layer (colour blue) on top for a medium level of firmness. This lets your body sink a little by distributing weight without pushing against pressure points.

For medium-firm level: Place the ECO-Tex foam (colour white) on top for the medium-firm feel. You get cuddle time for your back as this layer contours to your body shape.

For firm: Place the high density ergonomic breathable support layer (colour yellow) on top. This provides your back optimum stability throughout the night.

How To Open An Ecosa Mattress

You can unbox the mattress by following three simple steps:

  • Step 1: Remove mattress from box
  • Step 2: Unroll the mattress into place
  • Step 3: Remove protective cover

Upon removal of the cover, the mattress will begin to inflate.

The mattress begins to reshape quite quickly but it is advised to allow 5 or more hours before sleeping on it.

This will allow the mattress to restore to the correct strength and flexibility.  

To view a quick run through of these steps, you can watch the following Ecosa mattress unboxing video.

Things To Consider Before Buying An Ecosa Mattress

Payment Options

When purchasing your Ecosa mattress, you have the option to pay with the following:

  • Visa
  • Mastercard
  • American Express

If you don’t have all the money or require a payment plan and want to enjoy a good night’s sleep on the mattress sooner rather than later, you also have the option to pay via:

  • Afterpay
  • Zip Pay

With Afterpay you can pay in 4 instalments over 8 weeks and with Zip Pay you have the option to pay your mattress off over 6 interest free months.

Where Are Ecosa Mattresses Made?

The company is Australian owned and operated.

They source their mattress raw materials from multiple locations around the world:

  • Germany (90%)
  • Japan (5%) and
  • China (5%)

The mattresses are then assembled in China.

Ecosa ensures that their products undergo independent quality control.

Ecosa 100 Night Trial

Once you receive your Ecosa mattress, you have 100 nights to decide whether you’d like to keep it.

If you fall in love with your mattress, you’ll enjoy many more nights with it to come.

If you decide to break up with your mattress, that’s okay, Ecosa will pick it up free of charge and give you a full refund.

A few things to keep in mind during your 100 night trial:

  • The mattress can be returned or exchanged for any reason
  • Trial commences on the date of delivery
  • As it can take up to 30 days for your body to adjust to your new mattress, you must trial it for a minimum of 14 days
  • Original receipt is required for a refund
  • Allow 10 business days for your mattress to be picked up if you change your mind
  • Return or exchange is limited to one return of a maximum of two mattresses per household
  • If you haven’t looked after your mattress during the 100 night trial, you won’t be eligible for a return or refund. Don’t expect a return if your mattress has mould, dirt or stains

How To Return Your Ecosa Mattress?

If you aren’t happy with your mattress and choose to return it, simply email the Ecosa team and they’ll assist you with the returns process.

Ecosa Mattress Warranty

Offering the highest warranty standard for domestic use, Ecosa offers a 15 year warranty.

Keep in mind, that the warranty is limited.

If your 100 night trial has passed. Here are a few things you need to be aware of:

  • Warranty starts from the date of delivery
  • Any claim requires a receipt
  • Only available to the original purchaser (not transferable at resale)
  • It covers manufacturer defaults
  • It doesn't cover damage caused by owner due to poor care
  • Successful claims only cover replacements, repairs and upgrades
  • Shipping expenses are only covered for the first warranty claim

Ecosa’s Guarantee

For the full list of Ecosa’s guarantee, visit here for more information on their mattress warranty and here to learn more about their mattress trial. 

Ecosa Mattress Delivery

Ecosa’s shipping is free Australia wide.

If you live in any of the following metropolitan areas:

  • Adelaide
  • Brisbane
  • Melbourne
  • Perth
  • Sydney

You can have your mattress delivered on the same day.

Mattress Delivery

Further Ecosa Shipping Detail

To receive same day delivery, you need to order before 1:30 p.m.

Once you’ve placed your order, you can expect to receive your mattress between 2 – 6 p.m.

You also have the option to request a 5 – 8 p.m. delivery.

Otherwise, you can expect a delivery within 2-7 business days.

The mattress is also delivered in a box.

Where To Buy An Ecosa Mattress

If you’re ready to take the step and want to buy the mattress, you can do so online by visiting their website.

If you’re still considering whether it’s the right mattress for you…

Continue reading our Ecosa mattress review 🙂

Where To Try The Ecosa Mattress

Ecosa doesn’t have any stores in which you can try the product.

However, the 100 night trial will give you ample time to decide whether it’s right for you.

Salvation Army

Ecosa has various charity partners which include the Salvation Army and smaller local charities.

If for any reason you’re not happy with the Ecosa mattress and decide to return it, your mattress will be picked up and delivered to a family in need.

To date, Ecosa has donated over 3,000+ mattresses and 300+ pillows to those in need across Australia and New Zealand.

Ecosa Mattress Review

Negative Reviews

Although Ecosa boasts over 10,000 5 star reviews, the company has received negative feedback. Here are some of the most common complaints shared by customers:

  • Can Feel Too Firm: Customers sometimes complain that the mattress is too firm on the softest mattress setting
  • Fair Customer Support: Some customers have complained that the customer service can be unhelpful and slow. Processing of refunds can also take longer than expected
  • More Expensive Than The Market Average: If comparing the prices against others within the same industry, the Ecosa mattress is more expensive. Although customers feel like they are paying for a premium product, at times the mattress didn’t meet their expectations

Positive Reviews

With the above complaints considered, there are plenty of happy customers who love their mattress. Positive feedback the company normally receives falls into the following categories:

  • Firmness and Back Support: On the other hand, many customers feel that the firmness is great and that it provides good back support. There is much mention of backs feeling much better and a decrease or absence in pain as a result of sleeping on the mattress
  • Minimal Partner Disturbance: People who sleep with others have mentioned that they no longer wake up when their partner moves during the night 
  • Mattress Maintenance: Customers are pleased with the removable cover which is washable. It keeps the mattress smelling fresh

Ecosa Mattress Review In Summary

All in all the Ecosa mattress is quite a sound mattress.

Whether the mattress is right for you is really up to personal preference.

If you’re someone who prefers a mattress on the softer side, then the Ecosa may not be the best fit for you.

If you like a firmer mattress and suffer from back or shoulder pain, then Ecosa could be the mattress you’ve always needed.

With the ability to choose between three firmness options, the mattress is quite versatile and accommodating to many sleepers.

Either way, you do have 100 nights to trial the mattress and give it a go. Just be mindful of the pointers we’ve mentioned above when trialling the mattress.

Over To You

How was our Ecosa mattress review, did we miss anything?

Be sure to let us know your experience as an Ecosa customer or mattress shopper.


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